Terms & Privacy Policy

Terms & Privacy Policy

Terms & Conditions

In these terms and conditions, “we” “us” and “our” refers to Modern Group. Your access to and use of all content on this website is provided subject to the following terms and conditions.

We reserve the right to amend this notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.

Members

1. In order to access the services provided on this website, you must become a member. You must complete registration by providing certain information as set out on our membership/registration page. Please refer to our Privacy Policy linked on our home page for information relating to our collection, storage and use of the details you provide on registration.
2. You agree to ensure that your registration details are true and accurate at all times and you undertake to update your registration details from time to time when they change.
3. On registration, we provide you with a password. On registration you agree to pay for our services as set out on our website.
4. We reserve the right to terminate your membership at any time if you breach these terms and conditions.

Our Website Services

5. Our services are provided to adults over the age of eighteen (18) years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.
6. All prices are in Australian Dollars (AUD) and are inclusive of GST. We endeavour to ensure that our price list is current. Our price list can be accessed from our home page and we reserve the right to amend our prices at any time. If you have placed an order, we undertake to fulfil your order at the price listed at the time you ordered.

Site Access

7. When you visit our website, we give you a limited licence to access and use our information for personal use.

8. You are permitted to download a copy of the information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trade mark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights.

9. Except as permitted under the Copyright Act 1968 (Cth), you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission.

10. The licence to access and use the information on our website does not include the right to use any data mining robots or other extraction tools. The licence also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of your metatagging or mirroring of our website.

Hyperlinks

11. This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.

12. Linking our website is not permitted. We reserve the right to serve you with notice if we become aware of such linking.

Intellectual Property Rights

13. The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a licence to use those materials.

14. All trade marks, brands and logos generally identified either with the symbols TM or ® which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.

Disclaimers

15. The information we provide on this website is of a general nature only. We are not providing professional advice and you should obtain professional or specialist advice that is appropriate to your circumstances and we give no warranty and accept no liability should you use the information without obtaining independent advice.

16. We give no warranty that the information is free from error or omission and you should use your own care and skill when accessing and using it.

17. To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded.

18. We take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however, we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.

Limitation of Liability

19. To the full extent permitted by law, our liability for breach of an implied warranty or condition will not be greater than the amount you paid to access our website.

Indemnity

20. By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.

Jurisdiction

21. These terms and conditions are to be governed by and construed in accordance with the laws of NSW and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in NSW and you agree to submit to the jurisdiction of those Courts.

22. If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.

Privacy

23. We undertake to take all due care with any information including Comments which you may provide to us when accessing our website. However, we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.

24. Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed from our home page.

Modern Commercial Solar Financial Incentive

25. Government financial incentive is based on a 100kW Solar Array installed in Zone 3 which qualifies for STC’s (1658 STC’s) under the Renewable Energy Target (RET).
26. STC values are subject to market price variations and the discount is subject to change based on these variations.
27. Example of a qualifying financial incentive is based on a 100kW solar system qualifying for 1658 STC’s = $56,000. ($33.77/STC).

Warranty

2.2.10 A standard minimum retailer’s warranty period of five years1 on the operation and performance of the whole solar PV system, including workmanship and products, must be provided to the consumer by the Signatory.

(a) That retailer’s warranty exists over and above the consumer’s rights under consumer guarantees in ACL.

(b) The consumer is entitled to claim a remedy if the goods or services do not meet a consumer guarantee or retailer’s warranty.

(i) The Signatory must implement warranty repairs or replacements within a reasonable timeframe.

(ii) The consumer is not entitled to a remedy when the Signatory does not meet

a consumer guarantee (statutory and retailer’s warranty) due to something:

  1. someone else said or did (excluding the Signatory’s agents or employees); or
  1. beyond human control that happened after the goods or services were supplied (for example, force majeure events, possums, extreme weather).

1 This warranty period is the minimum applicable to the service component of installation and all products (inverters, panels, electrical components etc.). Certain products, for example, panels and inverters, might have a warranty that exceeds five years.

Privacy Policy

This web site is owned and operated by Modern Group and will be referred to as “We”, “our” and “us” in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this web site (“the web site”), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party web sites that may be linked to the web site.
We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual (“personal information”). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information

1. Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Use of Information

2. Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

Collecting information on Registered members

3. As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
4. Registration
Registration is completely optional. Registration may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account.

Credit Card Details

5. Credit Card details are only stored for the processing of payment and will be deleted once payment is processed.
Disclosure
6. Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
7. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

Security

8. We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
9. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
10. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Collecting Information for Users

11. IP Addresses
Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
12. Cookies and Applets
We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access.
This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

This website uses features to target advertising to people based on Google Analytics and other data. This allows us to display ads that relate to products and services you have viewed on our website as you browse other sites on the Google Display Network. These ads are displayed using a combination of 1st and 3rd party cookies. If you would like to opt-out of customised Google Display Network ads you can using the Ads Preferences Manager (https://www.google.com/settings/ads/onweb/). You can also use the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout/) so you are not tracked into Google Analytics.
• Cookies are used on this website to record user-specific information.
• We do not trade or sell any information that is volunteered or logged.
• We have appropriate security measures in place to protect against the loss, misuse or alteration of information.
• When we use third parties to provide us with supplementary business services we ensure that they adhere to strict security and privacy standards.
From time to time, we may use collected information for new, unanticipated uses not previously disclosed in this privacy notice. If our information practices change at some time in the future we will post the policy changes to our website.

Access to Information

13. We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

14. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

We May Disclose Your Information

  • To our subsidiary or partner companies under The Modern Group
  • third-party clients or other intermediaries in relation to your requirements where they fall into the same or relevant category;
  • to associated businesses we work with that may have relevant offers, or operate within a similar category that have relevant products to market to you;
  • to companies that provide information and infrastructure systems to us;
  • where we are required to do so by law, and disclosure is required by applicable law;
  • to external dispute resolution schemes, courts and tribunals and government agencies if and when requested, or
  • anyone that you provide your consent for us to disclose your personal information to, such as your creditors.
  • By clicking Submit, you agree to send your info to Modern Group who agrees to use it according to their privacy policy. Facebook will also use it subject to our Data Policy, including to auto-fill forms for ads.

Links to other sites

15. We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.

Problems or questions

16. If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.
17. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site; http://www.privacy.gov.au/.

Consumer Complaint/Resolution Procedure

INTRODUCTORY

The Modern Group prides itself on the service and products we produce, and our aim is to make the Modern Brand a household name that holds confidence and respect.

Whilst The Modern Group’s promise is to provide service and product excellence there may be occasions where unforeseen situations may arise which challenge the relationship between The Modern Group and its consumers. It is these circumstances that The Modern Group step it up and work with the consumer to resolve these issues in a timely manner and with absolute professionalism.

The Modern Group has developed a Consumer Complaint/Resolution Procedure which consumers can follow to aid them in resolving the issue they have and without feeling that they will not be heard.

Employees of The Modern Group are to comply with the Consumer Complaint/Resolution Procedure and ensure that all consumer complaints are dealt with in a speedy and timely manner given respect to each circumstance.

PROCEDURE – SALES

The procedure for a consumer to follow can be broken into stages;

Step 1. As soon as possible contact The Modern Group via telephone call, letter, or filling out and submitting the online Customer Complaint Form. 

If by telephone call, you will be put through to the Customer Service Manager and explain the problem you have experienced and the outcome you are seeking.

If by letter, your correspondence will be issued to the Customer Service Manager who will investigate and ring you back within 48 hours of receiving the letter.

If by the online Customer Complaint Form, you will need to fill out and submit a fully completed Customer Complaint Form which can be found at www.moderngroup.com.au/about-modern/customer-complaint-form  and which will be issued to the Customer Service Manager who will investigate and ring you back within 48 hours of receiving the online Customer Complaint Form.

Sometimes a simple call may be the only requirement to resolve the issue. All details of the complaint will be noted in The Modern Group’s Data Base which is where a record of the complaint and how it will be treated is stored. This will remain in the Data Base until the issue has been resolved, upon receival of a signed Consumer Complaint Resolution Form.

The Customer Service Manager will be able to determine the process that will be taken in order to resolve your complaint if the problem cannot be resolved by a phone call the Customer Service Manager will pass your enquiry on to the Sales Manager/Advertising Manager.

Step 2. The Sales Manager/Advertising Manager will review your complaint and advise on the method that will be taken to resolve the problem in a timely manner.

In circumstances that relate to a Sales Consultant’s conduct the Sales Manager will consult with the Sales Consultant and address the problem and provide a solution.

In circumstances that related to a Telemarketing Call the Advertising Manager will consult with the telemarketer and address the problem and provide a solution.

If a resolution to your complaint has been reached you will be asked to complete the consumer complaint resolution form confirming your satisfaction and that the problem has been resolved. The Modern Group asks that you email this to consumersupport@moderngroup.com.au.   

Step 3. In the event that you are dissatisfied with your complaint handling procedure and require further information or direction, write a letter addressing it to the General Manager and Compliance Manager detailing your complaint and the process you have experienced, this will be escalated to High Priority Resolution within 7 days given the circumstances of the complaint. The Modern Group asks that you email this to consumersupport@moderngroup.com.au or post to the Modern Group Address.

Step 4. The customer must be kept informed constantly throughout the investigation process and must be contact at least every 7 days.

PROCEDURE – PRODUCTION 

The procedure for a consumer to follow can be broken into stages;

Step 1. As soon as possible contact The Modern Group via telephone call, letter, or filling out and submitting the online Customer Complaint Form. 

If by telephone call, you will be put through to the Customer Service Manager and explain the problem you have experienced and the outcome you are seeking.

If by letter, your correspondence will be issued to the Customer Service Manager who will investigate and ring you back within 48 hours of receiving the letter.

If by the online Customer Complaint Form, you will need to fill out and submit a fully completed Customer Complaint Form which can be found at www.moderngroup.com.au/about-modern/customer-complaint-form  and which will be issued to the Customer Service Manager who will investigate and ring you back within 48 hours of receiving the online Customer Complaint Form.

Sometimes a simple call may be the only requirement to resolve the issue. All details of the complaint will be noted in The Modern Group’s Data Base which is where a record of the complaint and how it will be treated is stored.

The Customer Service Manager will be able to determine the process that will be taken in order to resolve your complaint.

If the problem cannot be resolved by a phone call the Customer Service Manager will pass your enquiry on to the Production Manager.

Step 2. The Production Manager will review your complaint and advise on the method that will be taken to resolve the problem in a timely manner, by completing a service/warranty request form.

In some circumstance the Production Manager will arrange for the same installer or another to visit your premises at a convenient time as advised by you and assess the minor or major problem and provide a solution.

In cases where the problem is minor the installer may be able to fix the issue on the spot, you will be then asked to sign your satisfaction of the service/warranty as confirmation that your problem has been resolved.

If the problem is deemed major the Production Manager will arrange a time with you to inspect the installation to assess the problem and provide a solution.

Once a resolution to your complaint has been reached you will be asked to sign the service/warranty form confirming your satisfaction and that the problem has been resolved.

Step 3. In the event that you are dissatisfied with your complaint handling procedure and require further information or direction, write a letter or email addressing it to the General Manager and Compliance Manager detailing your complaint and the process you have experienced, this will be escalated to High Priority Resolution within 7 days given the circumstances of the complaint.  The Modern Group asks that you email this to consumersupport@moderngroup.com.au or post to The Modern Group Address.

Step 4. The customer must be kept informed constantly throughout the investigation process and must be contact at least every 7 days.

The Modern Group has a designated Compliance Manager who monitors all complaints and how they have been handled, the purpose of the compliance manager is to ensure all complaints are handled in a timely and professional manner while maintaining consumer and competition compliance.

In the event all Modern Group Employees are unable to solve the matter amicability within 45 days we recommend you approach your local state & territory consumer protection agency, as an independent resolution body.  Consumer Affairs Victoria Phone 1800558181, NSW Fair Trading Phone 133220, SA Consumer and Business Services Phone 131882, Qld Fair Trading Phone 137468, WA Consumer Protection Phone 1300304054.

TV PROMOTIONS

MOD40SHUT30A and MOD40SHUT15A- “40% off four or more shutters”

Terms and conditions

*All prices based on RRP. Roller Shutter offer is 40% off four or more shutters RRP, excludes install cost (170 per shutter). Offer ends 29/02/2020 and is subject to availability. Not available in conjunction with any other offer. Offer applies to Standard colours only, only while stocks lasts.

MOD50SHUT30A and MOD50SHUT30A- “50% off every 2nd shutter”

Terms and conditions

50% off every 2nd shutter

*All prices based on RRP. Roller Shutter offer is 50% off every 2nd shutter RRP, minimum purchase of 6 roller shutters. Excludes install cost (170 per shutter). Offer ends 29/02/2020 and is subject to availability. Not available in conjunction with any other offer. Offer applies to Standard colours only, only while stocks lasts.

MODW071930A and MODW071915A – 30-50% off Winter Tax back ad 

Terms and conditions

All prices based on RRP. Roller Shutter offer applies to whole house ( minimum of 6 shutter ).  Offers exclude installation cost of up to $170 per opening for Roller & Plantation Shutters and $250 Per Outdoor Blind and electrical fees. Superfast delivery available from 4 to 6 weeks after confirmation and check measure of order for standard colours only. Offer ends 30/08/2019 is subject to availability and not to be used in conjunction with any other offer. Visit www.moderngroup.com.au for Full T&C’s 

MODW071930B and MODW071915B – $500 off plus free install Tax back ad 

Terms and conditions

*$500 off RRP offer applies to orders for 3 or more openings.  Superfast delivery available from 4 to 6 weeks after confirmation and check measure of order for standard colours only.  Offer ends 30/08/2019 and is subject to availability and not to be used in conjunction with any other offer.

Visit www.moderngroup.com.au for Full T&C’s 

MODW091930A and MODW091915A – Spring 40 months +$400 off tvc 

Terms and conditions

*$400 off RRP offer applies to 4 or more openings. Superfast delivery available from 4 to 6 weeks after confirmation and check measure of order for standard colours only. Offer ends 30/10/2019 and is subject to availability and not available in conjunction with any other offer. 40 months pay no interest subject to Humm Finance T@Cs and 10% deposit on contract price including GST.

*Credit approved applicants only; fees, terms, conditions, minimum amounts and exclusions apply.  Credit provided by Certegy Ezi-Pay Pty Ltd (ABN 29 129 228 986), a subsidiary of Flexigroup Limited. Either an account Establishment Fee of $85 or an Additional Purchase Fee of $22.00 is payable over the purchase repayment period. A Monthly Fee of $8.00 applies. Visit www.shophumm.com.au for more details. Visit www.moderngroup.com.au for full T&C’s

SOCIAL & WEB OFFERS

OFFER T&C’s BRIS ONLY T&C’s
Roller Shutters $250 Off Per Opening
  • Apply: Savings off regular retail price on complete systems with standard installation, not individual components. Not valid with any other offer. Based on standard installation within metro area 50km from CBD, additional charges may be incurred for nonstandard installations. Product availability differs by location, call to confirm range. Roller Shutter, Plantation Shutter and Outdoor Blinds offer is to receive $250 off per opening and excludes installation; up to $170/shutter & $250/blinds. Prices and savings can change at any time without notice. Offer ends 08/12/19 and is subject to availability. NSW Contractor LIC. No. 86266C.”
  • 40 Months Interest Free
*Subject to Humm Finance terms and conditions, 10% deposit required on contract price (inc. GST). Credit approved applicants only; fees, terms, conditions, minimum amounts and exclusions apply. Credit provided by Certegy Ezi-Pay Pty Ltd (ABN 29 129 228 986), a subsidiary of Flexigroup Limited. Either an account establishment fee of $85 of an additional purchase fee of $22.00 is payable over the purchase repayment period. A monthly fee of $8.00 applies.
Louvre Shutters $250 Off Per Opening
  • Apply: Savings off regular retail price on complete systems with standard installation, not individual components. Not valid with any other offer. Based on standard installation within metro area 50km from CBD, additional charges may be incurred for nonstandard installations. Product availability differs by location, call to confirm range. Roller Shutter, Plantation Shutter and Outdoor Blinds offer is to receive $250 off per opening and excludes installation; up to $170/shutter & $250/blinds. Prices and savings can change at any time without notice. Offer ends 08/12/19 and is subject to availability. NSW Contractor LIC. No. 86266C.”
  • N/A
*Subject to Humm Finance terms and conditions, 10% deposit required on contract price (inc. GST). Credit approved applicants only; fees, terms, conditions, minimum amounts and exclusions apply. Credit provided by Certegy Ezi-Pay Pty Ltd (ABN 29 129 228 986), a subsidiary of Flexigroup Limited. Either an account establishment fee of $85 of an additional purchase fee of $22.00 is payable over the purchase repayment period. A monthly fee of $8.00 applies.
Plantation Shutters $250 Off Per Opening
  • Apply: Savings off regular retail price on complete systems with standard installation, not individual components. Not valid with any other offer. Based on standard installation within metro area 50km from CBD, additional charges may be incurred for nonstandard installations. Product availability differs by location, call to confirm range. Roller Shutter, Plantation Shutter and Outdoor Blinds offer is to receive $250 off per opening and excludes installation; up to $170/shutter & $250/blinds. Prices and savings can change at any time without notice. Offer ends 08/12/19 and is subject to availability. NSW Contractor LIC. No. 86266C.”
  • 40 Months Interest Free
*Subject to Humm Finance terms and conditions, 10% deposit required on contract price (inc. GST). Credit approved applicants only; fees, terms, conditions, minimum amounts and exclusions apply. Credit provided by Certegy Ezi-Pay Pty Ltd (ABN 29 129 228 986), a subsidiary of Flexigroup Limited. Either an account establishment fee of $85 of an additional purchase fee of $22.00 is payable over the purchase repayment period. A monthly fee of $8.00 applies.
Outdoor Blinds $250 Off Per Opening
  • Apply: Savings off regular retail price on complete systems with standard installation, not individual components. Not valid with any other offer. Based on standard installation within metro area 50km from CBD, additional charges may be incurred for nonstandard installations. Product availability differs by location, call to confirm range. Roller Shutter, Plantation Shutter and Outdoor Blinds offer is to receive $250 off per opening and excludes installation; up to $170/shutter & $250/blinds. Prices and savings can change at any time without notice. Offer ends 08/12/19 and is subject to availability. NSW Contractor LIC. No. 86266C.”
  • 40 Months Interest Free
*Subject to Humm Finance terms and conditions, 10% deposit required on contract price (inc. GST). Credit approved applicants only; fees, terms, conditions, minimum amounts and exclusions apply. Credit provided by Certegy Ezi-Pay Pty Ltd (ABN 29 129 228 986), a subsidiary of Flexigroup Limited. Either an account establishment fee of $85 of an additional purchase fee of $22.00 is payable over the purchase repayment period. A monthly fee of $8.00 applies.
Roof Restoration 50% Off Gutters W/Every Roof Restoration
  • Apply: Savings off regular retail price on complete systems with standard installation, not individual components. Not valid with any other offer. Based on standard installation within metro area 50km from CBD, additional charges may be incurred for nonstandard installations. Product availability differs by location, call to confirm range. Roller Shutter, Plantation Shutter and Outdoor Blinds offer is to receive $250 off per opening and excludes installation; up to $170/shutter & $250/blinds. Prices and savings can change at any time without notice. Offer ends 08/12/19 and is subject to availability. NSW Contractor LIC. No. 86266C.”
  • 40 Months Interest Free
*Subject to Humm Finance terms and conditions, 10% deposit required on contract price (inc. GST). Credit approved applicants only; fees, terms, conditions, minimum amounts and exclusions apply. Credit provided by Certegy Ezi-Pay Pty Ltd (ABN 29 129 228 986), a subsidiary of Flexigroup Limited. Either an account establishment fee of $85 of an additional purchase fee of $22.00 is payable over the purchase repayment period. A monthly fee of $8.00 applies.

Christmas Install Dates

WA Cut-off Install dates:

 

Plantations                 Order before 17th November

 

Roller Shutters            Order before 24th November (excluding P/C)

 

Outdoor Blinds           Order before 17th November

 

Restoration                Order before 17th November

 

Gutters                       Order before 24th November

 

 

SA Cut-off Install dates:

 

Roofing                        Order before 22nd November

 

Roller Shutters            Order before 30th of November

 

Outdoor Blinds           Order before 23rd November

 

Louvres                       Order before 16th November

 

 

 

QLD Cut-off Install dates:

 

Plantations                 Order before 4th December

 

Louvres                       Order before 4th December (Excluding Powder coating)

 

Outdoor Blinds           Order before 27th November

 

Restoration                Order before 27th November

 

Gutters                       Order before 27th November

 

Roller Shutters            Order before 4th December

 

 

 

NSW Cut-Off Install Dates:

 

Plantations                 Order before 4th December

 

Louvres                       Order before 27th November

 

Outdoor Blinds           Order before 20th November

 

Restoration                Order before 4th December

 

Gutters                        Order before 4th Dec

 

Roller Shutters            Order before 4th Dec

 

Solar                            Order before 4th Dec

 

 

 

Victoria Cut-Off Install Dates: 

 

Plantations                 Order before 25th November

 

Outdoor Blinds           Order before 20th November (excluding powdercoat)

 

Roller Shutters            Order before 5th December (excluding powdercoat, HDF, anything unique)

 

Solar PV                       Order before 15th December

MODERN GROUP’S CHRISTMAS COMPETITION - $5,000 WINDOW FURNISHING PRIZE

TERMS AND CONDITIONS

  1. Information on how to enter and the prize(s) form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions. All times in this promotion are AEST.
  2. Entry is only open to Australian residents (excluding ACT and NT) aged 18 years or over who either own their own home in Australia or hold a mortgage of a home in Australia (“Eligible Entrants”). Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step- parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  3. Promotion commences at 5.00pm on 01/11/2019 and closes at 11.59pm on 25/12/2019 (“Promotional Period”).
  1. There will be 1 draw conducted for this promotion. The draw will take place at 12:00 noon at the promoter’s premises on Monday 30th December 2019. The draw will be conducted electronically (Approval #973 – SA Lottery and Gaming Regulations 2008). Winners will be notified in writing and/or by telephone within two (2) days of the draw.
Open Date Close Date Draw Date
1st of November 2019 25th of December 2019 30th of December 2019
  1. The chosen winner will win Modern Home Improvement prizes valued up to $5,000. Each prize includes the winner’s choice of any of the following Modern products/services up to the value of $5,000.
  1. Window Roller Shutter(s) up to the value of $5,000. Valuation of each shutter is dependent on the size and type of window/opening.
  2. Internal Plantation Shutter(s) up to the value of $5,000. Valuation of each shutter is dependent on the size and type of window/opening.
  3. Aluminium Louvre Shutter(s)up to the value of $5,000. Valuation of each shutter is dependent on the size and type of window/opening.
  4. A combination of any of the above Modern products/services up the value of $5,000. All products may not be available in every state. All prices are based on recommended retail price.
  1. If the winner has already purchased Modern products/services (as outlined in Clause 7 (a) – (d) above) during the promotional period, then they will be entitled to $5,000 “cash back” in the form of a crossed cheque (instead of the Modern Home Improvement Prize).
  2. If any prize (or part of any prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
  1. Total prize pool value is $5,000. Prizes, including any unused portion of a prize, are not transferable, exchangeable or redeemable for cash.
  2. A chosen winner for any unclaimed prizes will take place three months after the original winner is chosen. Any winners will be notified by phone and/or in writing within two (2) business days of the unclaimed prize draw.
  3. To enter, Eligible Entrants must during the Promotional Period undertake any of the following steps:
  1. Facebook Entry – Visit the Modern Group Facebook Page at facebook.com/moderngroupau (“Facebook Page”) and then follow the link to the ‘MODERN GROUP’S FEATURE HOME $5,000 WINDOW FURNISHING GIVEAWAY’ promotion entry page, input the requested details and submit a fully completed online entry form; or
  2. Instagram Entry – Visit the Modern Group Instagram Page at https://www.instagram.com/themoderngroupau (“Instagram Page”) and then follow the prompts to the ‘MODERN GROUP’S FEATURE HOME $5,000 WINDOW FURNISHING GIVEAWAY’ promotion entry page, input the requested details and submit a fully completed online entry form.
  3. In-store Entry – Visit the Modern Showroom at ARMADA ARNDALE SHOP No. SP032 470 Torrens Road, Kilkenny, SA 5009, complete the paper entry form or submit digital entry form on an iPad in store – this will be available from the 11th of November 2019

 

  1. The Promoter reserves the right, at any time, to verify the validity of entries and Eligible Entrants (including an Eligible Entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.
  1. Incomplete, indecipherable or illegible entries will be deemed invalid.
  2. If there is a dispute as to the identity of an Eligible Entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the Eligible Entrant.
  3. The Promoter’s decision is final and no correspondence will be entered into.
  4. Eligible Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
  1. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any Eligible Entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
  1. Any cost associated with accessing the promotional website is the Eligible Entrant’s responsibility and is dependent on the Internet service provider used.
  2. The use of any automated entry software or any other mechanical or electronic means that allows an Eligible Entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that Eligible Entrant invalid.
  1. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non- Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non- Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
  2. Except for any liability that cannot by law be excluded, including the Non- Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of:
  1. any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);
  2. any theft, unauthorised access or third party interference;
  3. any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter;
  4. any variation in prize value to that stated in these Terms and Conditions;
  5. any tax liability incurred by a winner or Eligible Entrant; or
  6. use of a prize.
  1. As a condition of accepting a prize the winner must sign any legal documentation as and in the form required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.
  2. Entries remain the property of the Promoter and cannot be returned. The Promoter collects entrants’ personal information in order to conduct the promotion and may, for this purpose, disclose such information to organizations jointly involved in the conduct, advertising or marketing of the promotion (“Promotional Affiliates”), as well as other third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. If the information requested is not provided, the entrant may not participate in the promotion. By entering the promotion, unless otherwise advised, each entrant also agrees that the Promoter and its Promotional Affiliates may, for an indefinite period, use this information, in any media for future promotional, marketing and publicity purposes without any further reference, payment or other compensation to the entrant, including sending the entrant electronic messages or telephoning the entrant. A request to opt out, access, update or correct any information should be directed to the Promoter at their address set out below.
  3. Entry and continued participation in the promotion is dependent on Eligible Entrants following and acting in accordance with the Facebook Statement of Rights and Responsibilities, which can be viewed at www.facebook.com/terms.php and the Instagram Terms of Use which can be viewed at https://help.instagram.com/.
  1. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook and Instagram. Eligible Entrants understand that they are providing their information to the Promoter and not to Facebook or Instagram. The information an Eligible Entrant provides will only be used for the purposes outlined in these Terms and Conditions. Any questions, comments or complaints about this promotion must be directed to the Promoter and not to Facebook or Instagram. Facebook and Instagram will not be liable for any loss or damage or personal injury which is suffered or sustained by an Eligible Entrant, as a result of participating in the promotion (including taking/use of a prize), except for any liability which cannot be excluded by law.
  2. The Promoter is Modern Roof Restoration (NSW) Pty Ltd (ABN 13 075 084 847) of 1-3 Meridian Place, Bella Vista, NSW 2153.

 

NSW Permit No. LTPS Pending